Scoping a Master Data Management requirement

Assuming you have the executive endorsement, a budget, or a commitment from the business to improve customer data quality, the first thing you will want to do is determine the scope of work that you need to undertake as part of your customer-related data governance project.

In order to achieve effective horizontal integration with all the business units within the organization, the scoping of your MDM needs to gather the requirements of all employees and interest groups that would be expected to work with or be dependent on a new and unified approach customer master data management.

The use of a standardized technical framework will help in framing whether the solution meets the needs of each business area.

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